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HP Recommended
HP Laptop PC 15s-fq2000 (2D120AV)
Microsoft Windows 11

My laptop is less than 6 months old. Over the past few weeks many websites (Amazon, Google, etc.) simply freeze of stop responding. Eventually I'll get a screen saying it's not responding, do I want to wait or exit.  If I select 'wait' then often after a while a screen displays 'This page is having a problem' with instructions to open a new tab or refresh the page, and the error code is "Out of Memory". Is this an issue with the page itself or something on the laptop or elsewhere?
FYI I have a work laptop right next to this and never have this issue. 

1 REPLY 1
HP Recommended

Hi @TMH30144,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This could be an issue with websites only. Nothing to do with the Laptop. 

For memory-related issues, Click here for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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