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‎02-17-2024 03:21 PM

HP Recommended
Product: HP ZBook Fury 16 G10 (Product ID 8B668UA)
Operating System: Microsoft Windows 11

? What Official HP Website has a downloadable file for Solid State Drive (SSD) Hewlett Packard (HP) Firmware HP01AP40 ?

Details:

The HP Support Website Software/Drivers download webpage currently does not list, nor provide, SSD Firmware HP01AP40 for laptop HP ZBook Fury 16 G10 (Product ID 8B668UA) - [And yes, I did a Serial Number Search for the laptop's specific serial number, too - with no SSD Firmware listed either].

Subject laptop came with SSD Firmware HP01AP40 installed on the SSD (HP Part Number N12389-001)

HP Part Number N12389-001 is: SSD KIOXIA Model KXG80ZNV2T04 XG8, 2048 GB (2 TB), M.2 2280, PCIe 4.0x4, NVMe.

However, HP Part Surfer website does not sell HP Part Number N12389-001, nor does HP Part Surfer sell Alternate HP Part Number M52027-001 (says "unavailable" after adding the SSD to shopping cart).

So, I purchased a second/backup internal SSD for my son's new laptop directly from KIOXIA (SSD Model KXG80ZNV2T04 XG8). But, because the SSD is not from HP, it does not have HP Firmware HP01AP40 loaded onto it.

I need to downlaod HP Firmware HP01AP40 to load it onto the second/backup internal SSD which I bought directly from KIOXIA.

Category:
2 people had the same question
1 REPLY 1

‎02-24-2024 12:53 PM

HP Recommended

Why is this HP Support Website presently unsupportive? - my original post was made one week ago, but even HP hasn't replied...

 

Why is Dell more supportive than HP Support? - Dell provides their customers with downloadable SSD Dell Firmware 1130.4102, A00 for the identical KIOXIA SSD Model KXG80ZNV2T04 XG8 on Official Dell website https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=3krw3

 , but HP currently provides nothing/no downloadable HP firmware for the same KIOXIA Model KXG80ZNV2T04 XG8 Solid State Drive installed by OEM HP on many, many HP computers. I spent many thousands of dollars on a new high-end HP laptop for my son. Why???

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