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- What all can i do to optimize or calibrate my hp energy star...

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05-04-2025 02:08 PM
I have a hp energy star notebook with amd redeon x64 based. My pc runs very slow or freezes and or lags very bad during game play. Ive already killed some background processes but i am a little unsure what all processes i can kill or disable so that would be helpful.
Also, is there any system environment variables i can change that would help and what should i change or edit the PATH to? For some reason in the envirnmrnt variables in system variables it listed NUMBER_OF_PROCESSORS ( 3 ) but, its supposed to be a ( 4 ) core, so should i change it to 4?
Also, is there any tweaking i can do to the hardware to improve the performance? And how do i do that exactly? I realize its an older pc but everything else seems to run fine. Even the edge browser is pretty quick. I just have issues with the 1 game that i love to pay in my free time.
Ive also run the pc through hp's optimizer but that didnt change anything. Ive turned the Redeon graphics way down but no change. I turned off as many background apps from running and start up items. I went as far as turning off location thinking i could gain more resources for the game but im just not having any luck. Please save my pc from extinction.
Solved! Go to Solution.
Accepted Solutions
05-06-2025 01:24 PM
@PCARPENTER0318, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Here’s a full optimization checklist tailored specifically to your setup, covering software tweaks, system variables, and even a few hardware options that may help:
Check Your Hardware Basics
CPU Core Detection Issue (NUMBER_OF_PROCESSORS):
Do not manually change NUMBER_OF_PROCESSORS in Environment Variables. That variable is for reporting, not system control. If it shows 3 instead of 4:
Press Win + R, type msconfig, go to Boot > Advanced Options.
Check if Number of Processors is ticked—if so, uncheck it and reboot.
This forces Windows to auto-detect all cores again.
RAM and Disk Usage:
Check Task Manager (Ctrl + Shift + Esc) > Performance tab.
If RAM is below 8GB or CPU usage maxes out during gameplay, consider:
Upgrading RAM if your notebook supports it.
Upgrading to an SSD if you’re still using a mechanical HDD (this makes a huge difference).
Graphics Optimization (AMD Radeon)
Open AMD Radeon Software:
Under Gaming > Global Settings, set:
Radeon Anti-Lag: Enabled
Radeon Chill: Disabled
Wait for Vertical Refresh: Always Off
Texture Filtering Quality: Performance
Tessellation Mode: Override Application Settings and set to 2x or Off
Ensure you are using the latest graphics driver
Power Settings
Set Power Plan to High Performance:
Control Panel > Power Options > Create or switch to High performance.
Advanced Settings:
Under Processor Power Management, set:
Minimum processor state: 100%
Maximum processor state: 100%
Game-Specific Optimization
Lower resolution and disable shadows, antialiasing, and post-processing in-game.
Run in fullscreen (not borderless/windowed).
Check for game-specific config files (e.g., .ini or .cfg) to force lower settings beyond in-game UI.
Use "High Performance" GPU in Windows:
Settings > System > Display > Graphics Settings
Browse to your game .exe, set it to High performance.
Lightweight Game Mode (Manual Way)
Before launching the game:
Disconnect internet if not needed.
Kill background tasks manually from Task Manager (be cautious with system processes).
Right-click on your game > Properties > Compatibility:
Tick Disable fullscreen optimizations
Tick Run this program as administrator
BIOS and Firmware Updates
Visit HP Support and check for:
Latest BIOS
Chipset and graphics driver updates
Be sure to select your exact notebook model
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee
05-04-2025 03:04 PM
Also in the environment variables. In PATHEXT, included .COM;,EXE;,BAT;,CMD;,VBS;,VBE;,JS;,JSE;,WSF;,WSH;,MSC
The PATH= C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\Windows PowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\
DriverData= C:\Windows\System32\DriverData
OS= Windows_NT
PROCESSOR ARCHITECTURE= AMD64
Does this look correct?
And what if anything can i change that might help?
05-06-2025 01:24 PM
@PCARPENTER0318, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Here’s a full optimization checklist tailored specifically to your setup, covering software tweaks, system variables, and even a few hardware options that may help:
Check Your Hardware Basics
CPU Core Detection Issue (NUMBER_OF_PROCESSORS):
Do not manually change NUMBER_OF_PROCESSORS in Environment Variables. That variable is for reporting, not system control. If it shows 3 instead of 4:
Press Win + R, type msconfig, go to Boot > Advanced Options.
Check if Number of Processors is ticked—if so, uncheck it and reboot.
This forces Windows to auto-detect all cores again.
RAM and Disk Usage:
Check Task Manager (Ctrl + Shift + Esc) > Performance tab.
If RAM is below 8GB or CPU usage maxes out during gameplay, consider:
Upgrading RAM if your notebook supports it.
Upgrading to an SSD if you’re still using a mechanical HDD (this makes a huge difference).
Graphics Optimization (AMD Radeon)
Open AMD Radeon Software:
Under Gaming > Global Settings, set:
Radeon Anti-Lag: Enabled
Radeon Chill: Disabled
Wait for Vertical Refresh: Always Off
Texture Filtering Quality: Performance
Tessellation Mode: Override Application Settings and set to 2x or Off
Ensure you are using the latest graphics driver
Power Settings
Set Power Plan to High Performance:
Control Panel > Power Options > Create or switch to High performance.
Advanced Settings:
Under Processor Power Management, set:
Minimum processor state: 100%
Maximum processor state: 100%
Game-Specific Optimization
Lower resolution and disable shadows, antialiasing, and post-processing in-game.
Run in fullscreen (not borderless/windowed).
Check for game-specific config files (e.g., .ini or .cfg) to force lower settings beyond in-game UI.
Use "High Performance" GPU in Windows:
Settings > System > Display > Graphics Settings
Browse to your game .exe, set it to High performance.
Lightweight Game Mode (Manual Way)
Before launching the game:
Disconnect internet if not needed.
Kill background tasks manually from Task Manager (be cautious with system processes).
Right-click on your game > Properties > Compatibility:
Tick Disable fullscreen optimizations
Tick Run this program as administrator
BIOS and Firmware Updates
Visit HP Support and check for:
Latest BIOS
Chipset and graphics driver updates
Be sure to select your exact notebook model
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee