What does the color-coding of action log messages mean?

[poldrol]

I noticed that the messages is the HP Support Assistent's Action Log (which contains messages about installed HP updates etc.) have several different 'looks', i.e. red, yellow, blue, faded or not etc. What do all these different colors mean?

[Jeet_singh · Accepted solution]

Hi @poldrol,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need assistance with HP Support Assistant. Don't worry I'll be really glad to help you with this.

I understand you have concern regarding the red, blue or yellow indicators associated with HP Support assistant. These are related to updates.

Red means Critical update, Where as yellow means - Moderate.

If you need more information, please go through this link: HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

If you have any issues with HP Support Assistant not working, then follow this link: HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8, 7)

I hope this information helps, let me know if you need any further assistance.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[poldrol]

Thanks @jeet_singh for your answer!

The thing about the 'color coding' that I was wondering about most is that some lines in the Action Log are 'grayed out' while others are not. See image:

My guess is that the checkboxes are just for when you want to re-install (the grayed out stuff cannot be re-installed)?

Thanks!

[DavidSMP]

Hi @poldrol,

I read the reply thanks for responding. As @Jeet_singh is out for the day, I am responding on his behalf.

You nailed it when you stated "The thing about the 'color coding' that I was wondering about most is that some lines in the Action Log are 'grayed out' while others are not."

Please mark @@Jeet_singh's post as an accepted solution.

Have a great day ahead. 

[poldrol]

Hi @DavidSMP,

Thanks for your answer!

I'd like to follow up on your request "Please mark @@Jeet_singh's post as an accepted solution.", but don't see how. I noticed however that @Jeet_singh's initial reaction already has a "solved" icon attached to it, and I assume this indicates that his reaction is indeed the accepted solution (if I'm wrong here please explain how I can mark a reaction as an accepted answer).

Notice that in fact the combination of your and @Jeet_singh's initial reaction is the full answer to my question, but I guess only one can be marked as the accepted solution.

Have a nice day!

Best regards,

Paul