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HP Recommended
Example: Pavilion 15 cc123cl
Microsoft Windows 10 (64-bit)

Hello, my harddisk  recently failed so I had to replace it without being able to back up anything and after getting a new harddisk and fresh installing windows I noticed there weren't any drivers installed. So I tried going to install them manually from Hp's website but I noticed that there were multiple drivers which were similar and I didn't want to download drivers which would be useless as some of them are quite big in size.

Here's an example of the common differences;

Intel High-Definition (HD) Graphics Driver

22.20.16.4691   Rev.A    296.3 MB     Jul 7, 2017

Intel High-Definition (HD) Graphics Driver - Kaby Lake (Windows 10 v1803)

23.20.16.4973      Rev.D      329.5 MB       Jun 8, 2018

Intel High-Definition (HD) Graphics Driver - Kaby Lake Windows 10 v1709)

22.20.16.4815       Rev.C      279.0 MB       Nov 8, 2017

* Some do not have "Kaby Lake" 

 

In all cases should I just take the most recent driver?(Because I'm using what I think is the most recent OS because I got it off Microsoft's website yesterday). 

Or should I download it based on the "Rev.A" e.t.c. ?

Or is there a way to auto detect and maybe auto download required drivers?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Intel states that your notebook's processor is a Kaby Lake R family processor, so I assume you would install the latest Kaby Lake graphics driver on the support page.

 

If your notebook only has the Intel HD graphics and not the Intel/Nvidia switchable graphics, you can manually install the latest Intel graphics driver by reading my knowledgebase article at the link below.

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

 

There is a HP cloud recovery client tool that you could have used to create a factory recovery USB drive for your notebook, and that would have restored your PC's hard drive to its 'out of the box' condition.

 

https://support.hp.com/us-en/document/c06162205

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Intel states that your notebook's processor is a Kaby Lake R family processor, so I assume you would install the latest Kaby Lake graphics driver on the support page.

 

If your notebook only has the Intel HD graphics and not the Intel/Nvidia switchable graphics, you can manually install the latest Intel graphics driver by reading my knowledgebase article at the link below.

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

 

There is a HP cloud recovery client tool that you could have used to create a factory recovery USB drive for your notebook, and that would have restored your PC's hard drive to its 'out of the box' condition.

 

https://support.hp.com/us-en/document/c06162205

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