-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- What drivers to install?

Create an account on the HP Community to personalize your profile and ask a question
08-01-2016 03:01 PM
I have a HP laptop with NVidia 940m. After i clean install, I have to install the drivers. I want to make an offline copy of all the drivers just in case. So I went to the drivers and software page of my particular product. I have some questions as I am new to HP.
1. Since the dedicated graphic card is NVidia, I should install the corresponding driver as shown below.
But as shown in the pic, there is also a driver for AMD Graphics. I am confused. Should I install it becuase it's in under the drivers section for my product OR don't install because I don't have an AMD graphic card?
2. For the Intel integrated graphics driver, the listing is as shown below.
All three seem to be the same but different versions. Should I install all three or the just the latest one?
3. The network drivers are listed for both Intel and Broadcom. Which should I install?
Which should I install for Bluetooth and Wireless LAN?
Also what's the difference between Rev.A and Rev.B with same version numbers?
Solved! Go to Solution.
Accepted Solutions
08-04-2016 03:06 AM
Hi,
The following link shows all parts of your machine, please bookmark it for future references:
http://partsurfer.hp.com/Search.aspx?SearchText=T0Z03PA
Now you know what are in your machine.
For example, it uses "Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi and Bluetooth 4.2 combination WLAN adapter" therefore you only need to download Intel driver on the drivers page.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-01-2016 03:46 PM
Hi,
What is your machine ? The page lists all drivers for a series of many machines. You need to know your machine and only use the right drivers. The best way is to use HP Support Assissatnt to work this out for you. Please use the following instructions to find out the model/product of your machine:
http://support.hp.com/us-en/document/c00033108
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-03-2016 01:48 PM
This is the page for my model an003tx.
08-04-2016 03:06 AM
Hi,
The following link shows all parts of your machine, please bookmark it for future references:
http://partsurfer.hp.com/Search.aspx?SearchText=T0Z03PA
Now you know what are in your machine.
For example, it uses "Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi and Bluetooth 4.2 combination WLAN adapter" therefore you only need to download Intel driver on the drivers page.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.