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‎02-27-2019 08:39 PM

HP Recommended
Product: Pavilion 15-cs
Operating System: Microsoft Windows 10 (64-bit)

I had an HP site bookmarked and was always able to check for new drivers for my laptop. Now they changed the site and I have spent an hour trying to find the drivers and it is not working. I am begging you...go back to the old site!

2 REPLIES 2

‎02-28-2019 12:04 AM

HP Recommended

@SteveD3 

 

What is your Pavilion 15-cs ? Please use the following instructions to find out the model/product of your machine:


            https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎02-28-2019 10:23 PM

HP Recommended

Thanks...I found where the drivers are. Unfortuntely, the new page is the poorest design I have ever seen to download drivers, with huge, confusing icons. It takes forever to get to the bottom of the page. the download assistant does not seem to download itself.  I repeat my plea to HP...go back to the old site!

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