What is e47b..msi ?

[DotCheck]

The computer I am currently using is a laptop from years ago.

One day I see that HP Support Assistant has a notification. I check to see that it is many updates.

One of them is a bios update. I am quite familiar with the bios, so I searched online of people doing updates.

Many ending up with having bricked laptops. So I close all messages to ignore the updates.

Then 3 weeks later the same thing happens.

Today I get a question mark on the HP Support Assistant question mark. I click it to find HP SUPPORT ASSISTANT IS SEARCHING FOR UPDATES! So I immediately cancel it. Then I question deleting the application to find that the 'This application is going to make changes to your device.' app is e47b.msi? It has no known publisher. So I am wary and I come to this community for help.

[Echo_Lake]

@DotCheck
Thank you for posting on the HP Support Community.

This process is also known as 'flashing the BIOS'. An available BIOS update resolves a specific issue or improves computer performance. The current BIOS does not support a hardware component or a Windows upgrade. If you see an exclamation mark on the HP Support Assistant icon in the taskbar, it means there are updates or messages that need your attention.

I would recommend please backup all your files and data and then try to update the bios. Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
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