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‎12-28-2016 09:35 PM

HP Recommended
Product: Product no.: K5C54PA#ABG
Operating System: Microsoft Windows 10 (32-bit)
I tried to rest my HP Stream Notebook and an error occurred. When I tried to turn it back on it couldn't even get to the login screen, it would just show the HP symbol. I pressed F11 upon powering on and the error code: 0xc0000225 came up alongside a message to repair the device.

What does this mean and how do I fix it?
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2016 11:05 AM

HP Recommended

If pressing F11 to restore from the recovery partition is not working, you could boot from a recovery USB instead. If you did not previously create a recovery USB, you could order one from HP.  You could also create a Windows 10 installation USB and do a fresh install of Windows 10, instructions are here.

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2 REPLIES 2

‎12-28-2016 09:36 PM

HP Recommended
Reset* to factory settings.
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‎12-29-2016 11:05 AM

HP Recommended

If pressing F11 to restore from the recovery partition is not working, you could boot from a recovery USB instead. If you did not previously create a recovery USB, you could order one from HP.  You could also create a Windows 10 installation USB and do a fresh install of Windows 10, instructions are here.

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