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‎05-02-2020 09:21 AM

HP Recommended
Product: HP Spectre x360 Convertible 13-ap0xxx
Operating System: Microsoft Windows 10 (64-bit)

I bought my laptop in Mexico (Latam sector) about a year ago, my warranty is about to expire and i would like to get a HP Care Pack to extend it. However, now i'm living in Europe (Sweden) and i'm not going back to Mexico.

So, i've read that HP Care Pack services are local, but since my product is not from this region, should i buy my Care Pack from the Swedish HP website? The coverage would be valid here in Europe?

I would appreciate some guidance.

1 REPLY 1

‎05-05-2020 04:26 AM

HP Recommended

Hi @Ale_Ventura

 

Welcome to the HP Support Community. 

 

Please visit the HP Care Pack Central. 

 

You may also Contact HP in your region regarding this.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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