Create an account on the HP Community to personalize your profile and ask a question
03-23-2019 02:53 PM
I'm asking because HPSA says, that the newest version is "22.214.171.124". HPSA's official page says, that the newest version is "126.96.36.199". My laptop's support page says, that the newest version is "188.8.131.52".
03-23-2019 03:54 PM
The HP support assistant version 9.x is for select PC's that come with W10 S mode.
The current version for the rest of us is 184.108.40.206.
This is copied and pasted from the HP support assistant website when you click on the:
Using Windows 10 in S mode? Click here, underneath the Orange download button on the upper right side of the page.
Do you have a new HP PC running Windows 10 in S mode? HP Support Assistant 9 for Windows 10 in S mode delivers key features, such as messages, contact options and troubleshooters, with a simplified user interface, plus exciting new features. A link to HP Support Assistant 9 is available on select HP PC models shipped with Windows 10 in S mode.
03-24-2019 04:31 PM
I have a fairly new (2018) model Stream 11 Pro G4 notebook with the HPSA installed, and I have not been notified of any updates...even when I select the check for updates option.
I'm using the current version that is downloaded when you click on the orange button.
03-25-2019 04:50 PM - edited 03-25-2019 04:52 PM
Here's the screen from my laptop with Win10 version and HPSA update info. That's a little fresh laptop, bought in June 2018. I also added devs' options for apps. I don't think that is the S mode.
03-25-2019 06:32 PM
Looking at your screenshot, you have the regular W10 Home version, not S mode.
It would say W10 S, where yours shows W10 Home.
So, I don't know why your notebook is running that HPSA version, and I have a new notebook from 2018 that does not show any HPSA Update, and I am running 220.127.116.11.
03-25-2019 09:27 PM
I have an Omen 880 Loan desktop Win10 Home and HPSA is doing the same thing to me.
Must be a glitch?
I went ahead and tried it just to see what would happen and it just wasnt as functional as version 8. So I uninstalled and went back to ver 8.
@kuba300game I would ignore it and just use version 18.104.22.168 as it is for now.
03-26-2019 10:50 AM - edited 03-26-2019 10:56 AM