• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook 14-dq1088wm
Microsoft Windows 11

I have my HP notebook 14-dq1088wm, but it is not compatible with my docking station (hp docking station g5). now I'm trying to hook up my dual monitors but only have one HDMI port. is there a different docking station I should be getting or a work around I am unaware of to be able to get this as well as everything else plugged in the way a docking station would work?

 

It does not charge my computer and the monitors do not work as well, the only part that does work is the mouse and keyboard when plugged into the USB-C. 

1 REPLY 1
HP Recommended

@jasonpenfold 

 

Its specs

 

           https://support.hp.com/us-en/document/c06951334

 

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

 

If you wish to connect 2 external monitors (only), you can use


Monitor 1: HDMI direct cable

Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                          https://www.amazon.com.au/CableCreation-Adapter-Windows-Compatible-2560x1440/dp/B013G4CJM8


For more connectivity, please use


                       True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.