-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- What's the next step?

Create an account on the HP Community to personalize your profile and ask a question
05-27-2022 06:33 PM
I have my HP notebook 14-dq1088wm, but it is not compatible with my docking station (hp docking station g5). now I'm trying to hook up my dual monitors but only have one HDMI port. is there a different docking station I should be getting or a work around I am unaware of to be able to get this as well as everything else plugged in the way a docking station would work?
It does not charge my computer and the monitors do not work as well, the only part that does work is the mouse and keyboard when plugged into the USB-C.
05-27-2022 08:15 PM
Its specs
https://support.hp.com/us-en/document/c06951334
It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only), you can use
Monitor 1: HDMI direct cable
Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
https://www.amazon.com.au/CableCreation-Adapter-Windows-Compatible-2560x1440/dp/B013G4CJM8
For more connectivity, please use
True Universal Docking Stations
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.