When I start up my Windows 11 laptop, I get an error message - SecurityHealthSystray.exe - Bad Image

[AMc909090]

When I start up my Windows 11 laptop, I get an error message - SecurityHealthSystray.exe - Bad Image with an error status code 0x000012f

I've tried to resolve using System File Checker, DISM and Windows Update but still pops up on restart. Appreciate any ideas.

[Kuroi_Kenshi]

Hi @AMc909090,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error on the HP Spectre x360 16-inch laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Reinstall Windows Security:

• Open Settings and go to Apps > Installed apps, search for Windows Security.
• Try to uninstall and then reinstall if possible. If you cannot uninstall, skip to the next step.

Perform a Clean Boot:

• Press Windows + R keys and type msconfig, and hit Enter.
• Go to Services, check Hide all Microsoft services, then click Disable all.
• Go to Startup tab and click Open Task Manager. Disable all startup items.
• Restart the computer and check if the issue persists. This will help identify if any third-party applications are causing the issue.

Update or Reinstall Display Drivers:

• One common cause for Bad Image errors can be corrupted drivers. To update or reinstall your drivers:
  • Open Device Manager.
  • Expand Display adapters.
  • Right-click your graphics card and select Update driver. Follow the steps to update the driver.
  • If the error persists, try Uninstall device and then restart your laptop. Windows will automatically reinstall the driver.

Check for Malware:

• Sometimes malware can interfere with system files. Run a thorough malware scan using Windows Security or a trusted antivirus software.

Repair System Files:

• You mentioned trying System File Checker and DISM. Ensure you're running these commands correctly:
  • System File Checker: Open Command Prompt as Administrator and run sfc /scannow.
  • DISM: Open Command Prompt as Administrator and run DISM /Online /Cleanup-Image /RestoreHealth.
• After running these, restart your computer even if it shows no issues.

Check Event Viewer:

• Open Event Viewer and navigate to Windows Logs > System.
• Look for errors around the time of the SecurityHealthSystray.exe error. This can give more context to what is happening.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,