Whenever I am trying to open any app like Google Chrome Or even my computer, it is not opening

[Suparna2]

The system is up to date. No background update is going on. But still I cannot work. Whenever I am trying to open any folder or software, the properties dialog box is opening only. 

[ub6424]

Hello @Suparna2 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results