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HP Recommended
Probook 640 G3
Microsoft Windows 10 (64-bit)

Device: Not available

Device ID: ACPI/HPQ6007/3&11583659&2

Error code: The drivers for this device are not installed

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can get it from this link...

 

6.0.45.1 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You can get it from this link...

 

6.0.45.1 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

HP Recommended

Thank you, now its working properly, finally, I would like to know why this SW its is not available for download in drivers.

Best regards and Happy new 2019!!

HP Recommended

You're very welcome.

 

I found it on the 850 G4 notebook support page.

 

Happy New Year to you too!

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