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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Where can I file a formal complaint?

Create an account on the HP Community to personalize your profile and ask a question
01-31-2025 10:33 AM
Hello, I need to file a formal complaint regarding an issue with my device's warranty service.
Could someone please provide me with the correct email address or channel to do so? I would really appreciate your help.
01-31-2025 11:43 AM
This link shows how to get warranty information.
Click here to read how to dispute a warranty.
to contact an agent:
your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-01-2025 06:14 AM
It seems that HP have decided to make it as difficult as possible for customers to log formal complaints. Tired of this company and their less than adequate standard of products and lack of customer service and support options over a weekend.
I would not recommend a HP product to anyone.
02-01-2025 07:28 AM - edited 02-01-2025 07:29 AM
In the UK you some rights just as i do here in USA.
If I had a link to rights in Columbia I would post it.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it