• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 - 15t-df100 CTO
Microsoft Windows 10 (64-bit)

I cannot access the different performance modes on my Laptop. Before the recent Nov. 2020 Windows 10 update, I had access to HP CoolSense or the updated version. Now I do not have the program and my pc is stuck on recommended or comfort mode, causing my PC to run slow when doing multiple things.
HP CoolSense will not work with the latest .net framwork. Only works with .net 3.5 or earlier

 

thisThing_0-1609905529724.png

 

2 REPLIES 2
HP Recommended

There is a way to downgrade .net 

 

https://dotnet.microsoft.com/download

HP Recommended

Hi, @thisThing 

 

You can't download net framework directly with W10.

 

What you need to do is this...

 

Go to the Windows control panel>Programs>Turn Windows Features on or off>a window will open.

 

Check the first box to install Net Framework 3.5, restart the PC after the installation is complete and then install HP coolsense software.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.