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HP EliteBook x360 1040 G6

I'd like to learn more about Sure Run. It keeps popping up messages claiming that its registry entries have been "tampered with" and not to worry, it's fixed them.  Due to a lack of documentation, I have no way to tell whether or not I should be worried about this. (I suspect not - this is a new laptop I'm in the process of setting up. But I'd like to understand what's happening.)

 

The official documentation for Sure Run seems to be no longer available: https://www8.hp.com/h20195/v2/getpdf.aspx/4AA7-2200ENW.pdf. This link results in an error message, "We can't open this file. Something went wrong." I can't find any other source of documentation for Sure Run - just promotional videos, which don't really help with detail. The phrase "Sure Run" doesn't appear in the laptop's user guide.

 

Does anyone know where the Sure Run guide can be found?

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