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Where can i download ''Hp Pen Control'' Software

HP ENVY x360 - 13-ag0002la
Microsoft Windows 10 (64-bit)

I bought my new laptop yesterday, and today, when i wanted to configure the Buttons on the pen that came with it i('m guessing it's the HP Tilt Pen, but the version with 2 buttons and that uses a battery instead of being charged via type C usb cable) i noticed that my laptop did not come with the Hp Pen Control Software, i've looked EVERYWHERE for a download, and i have not been able to find one. I also looked on Microsoft store, and the Software is in there, but when i try to download it, it says that my device is not compatible with that program, i've read a lot of forum posts of other users who are having the same issue as me. I really need to download the software, i'm a digital artist, and i can't draw properly until i change the functions of the 2 buttons on the pen.  I've also tried configuring it on windows pen settings, but it doesn't work

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@DarkMonstr

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! 

 

Please try this download link for HP Tilt Pen. 

 

Hope this helps!

 

Let me know if you have any other questions.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

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Hello, i've already tried downloading and installing that driver multiple times, and nothing happens. I'm still unable to change the functions of the 2 buttons on my HP Pen

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@DarkMonstr

 

Hi there. Thanks for trying. 

 

What's the product# of the pen? 

 

Please refer to this video link for the setup. 

 

Let me know. 

Asmita
I am an HP Employee

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On the pen there's a part that says HP P/N and the number there is 905512-002

i googled it and it says it's an HP Active Pen, however, i still haven't been able to find the driver or the software that allows me to change the button funcions

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@DarkMonstr

 

Hi Chris, thanks for replying. 

 

I'd suggest you Contact HP Support regarding this issue.  The part# says it is an HP Active Pen with App Launch. 

 

Have a good day!

Asmita
I am an HP Employee

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Hi, 

 

I have the same problem, is the problem solved? If yes, do you mind to teach me how you do it?

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Check for Windows updates in your settings and make sure it is up-to-date and restarted. Still if it didn't solve the issue then install driver from following link:

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe

 

It worked for me.

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