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‎08-31-2019 08:47 PM

HP Recommended
Product: 15-P050su
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, I have an unknown device with the value of ACPI\HPQ6007\3&11583659&0. After some google search I found out that I have to install 3D DriveGuard driver in order to fix that issue. The problem is that there is no any available link for that particular driver in the download section of Windows 8.1 (64-bit) on HP website... See for yourself: 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6936226/model/726....

Thanks in advance for your help !

1 REPLY 1

‎08-31-2019 09:59 PM

HP Recommended

Hi:

 

You can use this W8.1 driver...

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

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