Which Bios to choose from?

[Jose369]

Trying to update bios for my HP 15 Notebook PC 15-F305dx when i go to software and driver two bios show up i dont know which one to dowload ?

https://support.hp.com/nz-en/drivers/selfservice/hp-15-f300-notebook-pc-series/8499333/model/8788166

Product Name HP 15 Notebook PC 15-f305dx

Serial Number [edit]

Product Number N5Y24UA#ABA

[Echo_Lake]

@Jose369
Thank you for posting on the HP Support Community.

To get the answer to this question, the latest system bios is version is  F.44 Rev. A Click here to download

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Jose369]

Sorry for the late reply today i downloaded F.44 Rev.A and tried installing it using HP Support Assistant it was installing the update and then it froze for a while then rebooted itself when i checked the System Information the bios was the same i had a similar situation with a desktop that i updated the bios downloading the lastest version and installing it using HP Support Assistant it also froze but only for a minute or two rebooted itself when i checked the System Information the bios was updated.

I don't know why my notebook didn't update the bios but at least i'm glad i didn't brick my notebook.

[Echo_Lake]

@Jose369

I would recommend back up your files and data and perform system factory reset then try installing bios update.

Click here to Perform a System Recovery.

Keep me posted for further assistance.

[Jose369]

Did a factory reset and download bios update and it didn't work.

[Echo_Lake]

@Jose369

As you've performed relevant troubleshooting steps and the issue persists. I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.