-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Which Os Came Preinstalled at my Laptop

Create an account on the HP Community to personalize your profile and ask a question
10-18-2021 02:55 AM
Hi,
I have HP Pavilion 15-n210se Notebook PC (ENERGY STAR).
I want to know which Windows version came preinstalled at my laptop when i bought it.
Especially the pro or home etc as i have installed Windows 8.1 but it is still asking to activate my windows copy.
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
10-18-2021 07:16 AM
Hi:
All the specs indicate is your notebook came with W8.1 64 bit.
HP Pavilion 15-n210se Notebook PC Product Specifications | HP® Customer Support
I have zipped up and attached below, a free utility that will show you the OEM product key and the version of W8.1 the key is good for.
If you are having problems with activation, there is a good chance your notebook may have come with W8.1 single language and you have the regular version of W8.1 installed and the single language product key won't work.
If that is the case, you have to install the W8.1 single language version and it should automatically activate.
10-18-2021 07:16 AM
Hi:
All the specs indicate is your notebook came with W8.1 64 bit.
HP Pavilion 15-n210se Notebook PC Product Specifications | HP® Customer Support
I have zipped up and attached below, a free utility that will show you the OEM product key and the version of W8.1 the key is good for.
If you are having problems with activation, there is a good chance your notebook may have come with W8.1 single language and you have the regular version of W8.1 installed and the single language product key won't work.
If that is the case, you have to install the W8.1 single language version and it should automatically activate.