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‎04-11-2018 04:59 AM

HP Recommended
Product: HP 15-BW064AX
Operating System: Microsoft Windows 10 (64-bit)

So my laptop has an AMD A10 9620p with radeon R5 and radeon 530. I currently using graphic driver from HP support, but it seems a bit out to date(?). But, i've tried using driver from AMD website, but it my laptop keep getting a blue screen saying driver error when i tried to play games (sometimes it happened under no condition). And also, driver from HP support have 600++MB size when from amd only have 300++ MB. i started to think that if i installed the driver from amd it only install the driver for "ONE" graphic card instead both, is it true?

 

My APU also doesn't seem to use dedicated (Linked) graphic card which have 2GB memory, its higher than the integrated (primary) card which only have 512MB. can someone please explain how this works?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2018 08:02 AM

HP Recommended

@Isro

 

Sorry, but you really don't have a choice -- as the drivers from AMD are not designed to work with the switchable graphics setup on your PC.  Only the HP drivers are designed for that.



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎04-11-2018 08:02 AM

HP Recommended

@Isro

 

Sorry, but you really don't have a choice -- as the drivers from AMD are not designed to work with the switchable graphics setup on your PC.  Only the HP drivers are designed for that.



I am a volunteer and I do not work for, nor represent, HP
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