• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-02-2020 03:14 PM - edited ‎10-02-2020 03:20 PM

HP Recommended
Product: HP Notebook 15 - bs091ms
Operating System: Other

Capture.JPG

 

 

 

Capture2.JPG

 

The first screenshot is from HP Website where they mentioned that the bios firmware they released is from Jan 10, 2020. But after installing the bios firmware, I ran Speccy (see 2nd screenshot) and found out that the bios update is actually 6 Dec 2019. So my question is why HP is misguiding with wrong information specially regarding the most crucial part bios update?

 
 
 
 
 
1 REPLY 1

‎10-02-2020 03:49 PM - edited ‎10-02-2020 03:53 PM

HP Recommended

Hi:

 

The driver and BIOS release dates on the support pages are the dates the files were released, not the actual driver or BIOS file date.

 

If you look at every driver you have installed, the driver date showing up in your PC is not the release date shown on the support page.

 

As long as the driver or BIOS version that is listed on the support page is the same that is installed in your PC, that is all that matters.  The date is immaterial.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.