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‎12-28-2022 08:08 AM

HP Recommended
Product: HP Notebook - 14s-dk0093au
Operating System: Microsoft Windows 11

I have deleted hp smart health installer and removed its remnants from c drive but it's still showing in the hp support assistant when I ran operating system check in the list of installed hp software. so, if anyone know what the cause of the problem is can help me. Attached the screenshot down below. I am currently using win 11 22h2 and the pc is hp dk-0093au.Any suggestions would be appreciated. Screenshot_20221228_082324.png

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-02-2023 07:35 AM

HP Recommended

@Emperor1

 

Welcome to the HP support community.

 

I understand that you want to uninstall HPSA, I am glad to assist you.

  1. In Windows, search for an open Uninstall a program.
  2. On the Programs and Features window, select HP Support Assistant, and then click Uninstall.
  3. Click Yes to confirm you want to uninstall HP Support Assistant.
  4. Restart your computer to complete the process.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-02-2023 07:35 AM

HP Recommended

@Emperor1

 

Welcome to the HP support community.

 

I understand that you want to uninstall HPSA, I am glad to assist you.

  1. In Windows, search for an open Uninstall a program.
  2. On the Programs and Features window, select HP Support Assistant, and then click Uninstall.
  3. Click Yes to confirm you want to uninstall HP Support Assistant.
  4. Restart your computer to complete the process.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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