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- Why am I getting pound sign when I click on the hash key?

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05-16-2016 02:42 PM - edited 05-16-2016 02:44 PM
Hello, and Welcome to the HP Support Community!
@Obeya wrote:Why is the hash key giving me the pound sign?
Warm regards
Andy
I'm a little confused by your question. "hash key"?
Do you mean as in "hashtag"? It is a "pound symbol" (or number sign, or even "octothorpe"). They are all the same thing.
Unless you reside in the UK where the "pound sign" is their sign for currency: £
Perhaps your keyboard is set to a different region? Check it by going to the Control Panel/Region & Language.
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
05-16-2016 02:55 PM
Hi,
Your computer is likely setup for multiple keyboard layouts and a hotkey has been inadvertently pressed to switch between layouts.
To fix this concern:
Open the Control Panel
go to the Region and Language applet
From the Keyboards and Languages tab click Change keyboards
If you only want the US keyboard layout, select then Delete all others listed in the General tab
If you have the need for multiple keyboard layouts, ensure that US is set at the top of the list and move to the Advanced Key Settings tab
Modify or delete the hotkeys for switching between keyboard layouts by selecting an option and clicking Change Key Sequence.
If you have decided to retain multiple keyboard layouts, make sure that the Language Bar is readily available from the Language Bar tab. Docked in Taskbar is a good setting here. If this is set, the keyboard icon will be present to the left of the Notification Area (e.g. System Tray) when the Language Bar is Docked in taskbar. This allows you to quickly switch between keyboard layouts.
Hope it helps.
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