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Locked

‎04-26-2023 07:26 AM

HP Recommended
Product: HP laptop with windows 11 purchased in November 2022

I have spent two days trying to uninstall this spyware from my laptop.  I discovered that it was even on my laptop after running a scan with my antiviris program.  It showed 209 hits from this spyware. I ran another scan a few hours later and it had risen to 269.  I have tried the remedies such as windows R and misc or windows R----cpl.  but my laptop cannot even find this file.

How can I get rid of this when my laptop won't even recognize that it is there.  I tried the hp.com but same old same old "windows R" crap (excuse my language).  Please if anyone has been able to correct this let me know how.

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