Why do I keep getting a popup for HPDiags?

[Davec33]

I think that the problem is that when you uninstall HP Diagnostics it leaves lots of tasks in Task Scheduler.

One of these tasks calls hpdiags, which is not there anymore because you uninstalled the HP software, hence the popup.

I went into the Task Scheduler and deleted everything in the HP folder(s). That fixed it.

[WHYYYYYYY]

I have this same problem PLEASE provide a proper solution

[AdrianTP9]

I had the same problem, but managed to fix it.

The problem is with the HP software.  It doesn't uninstall cleanly, it leaves scheduled tasks in the scheduler.  HP need to fix it.

The solution is:

1. Click on your Windows Start Button.

2. Start typing "Task Scheduler" and click on the "Task Scheduler" app that it finds.

3. In the "Task Scheduler" app, go through the folder lists on the left.

4. If you click on the "HP" folders, it will show the scheduled tasks in the upper-middle panel.

5. You can select which tasks (or folders) you wish to delete and choose the "Delete" or "Delete Folder" on the right panel.

These scheduled tasks are attempting to run on start-up and run software that has been uninstalled.  By removing the ones you no longer need, you'll stop getting the messages.  From what I remember, the troublesome HP Dialog one attempts to run every Monday morning.

[RCNJ]

That is too much to do. Who's got the time ?

[RCNJ]

Do your team of engineers charge for the help ?

[RCNJ]

I'm going to try this. If it works, Echo Lake needs to find a new line of work.

[kimaterry]

I don't even have an HP computer! I am receiving this message on my Dell XPS 13.