Why do I keep getting a popup for HPDiags?

[healeygp]

I have the same problem. unwanted periodic pop-up dialog box trying to find the "hpdiags" app in the windows store which I uninstalled months ago. just prior to the pop up looking for the app, you can see a command line window popping up trying to run something (since it disappears quickly, I can only guess it is trying to run "hpdiags". Ever since I uninstalled HPDIAGS this annoying pop up keeps interrupting my work.

I followed the update windows and update HP support app. This did not fix the issue.

This must have been a bug in the way the old hpdiags app installs itself. When it gets uninstalled, it still leaves something in the start-up/ cmd line script or something that triggers its own launch, only to find the app doesn't exist... Is this in the config file? the 

[Echo_Lake]

@healeygp

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.