Why does my laptop charging light flicker when its off and when turned on it just wont charge

[Sali8]

My laptop is like struggling to charge, when its off the charger light thingy flickers and when i turn it on it wont charge

[Raj_05]

Hi @Sali8,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The issue you're describing with your HP laptop could be caused by several factors, ranging from hardware problems to issues with the power supply. Here are some common reasons and troubleshooting steps.

Possible Causes

1. Faulty Charger or Cable: The charger or charging cable might be damaged.
2. Defective Battery: The battery might be failing or not properly connected.
3. Power Adapter Issue: The power adapter might not be providing consistent power.
4. Charging Port Problem: The charging port might be loose or damaged.
5. Software or Firmware Issue: Sometimes, software or firmware issues can affect charging.

Troubleshooting Steps

Check the Charger and Cable

• Ensure the charger and cable are not damaged.
• Try using a different charger and cable if available.

Inspect the Charging Port

• Check for any debris or damage in the charging port.
• Gently clean the charging port with compressed air.

Test the Power Adapter

• Verify that the power adapter is working by testing it with another compatible device.

Remove the Battery (If Possible)

• If your laptop has a removable battery, remove it, press and hold the power button for 15-20 seconds to discharge any residual power, then reinsert the battery and try charging again.

Update BIOS and Drivers

• Ensure that your laptop's BIOS and drivers are up to date. Sometimes, outdated BIOS or drivers can cause charging issues.

Check for Overheating

• Ensure the laptop is not overheating, as this can sometimes affect charging. Clean any dust from the cooling vents.

Perform a Power Reset

• Disconnect the charger, remove the battery (if removable), press and hold the power button for 15-20 seconds, reconnect the battery and charger, and then turn on the laptop.

Check Battery Health

• Use the HP Battery Check tool in the HP Support Assistant to check the health of your battery.

Temporary Workaround

If you need to use your laptop immediately, you can try using it without the battery if it is removable and see if it works directly from the power adapter.

These steps should help you diagnose and potentially resolve the charging issue with your HP laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support