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- Why doesn't HP update Thunderbolt 3 drivers?

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07-02-2019 02:26 PM
Why are the Thunderbolt 3 drivers for HP laptops not being updated? This prevents use of the Thunderbolt 3 port on any modern docking station. I have tried multiple docking stations and cannot get it to work. The driver available for this laptop is dated from 2016. The BIOS for this laptop was just updated May of 2019, so why not give us the latest Intel Thunderbolt 3 drivers?
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07-02-2019 04:37 PM
This is not my area of specialty - I did find the following for you that appears to be an updated version of what you need.
Date: June 04, 2019
VERSION: 17.4.78.500 REV: B PASS: 1
Information / Description sheets
Update / Software
Still need help? Want more information? Search for solutions...
Reference and Resources – Places to find (more) help and learn about your Device
Device Homepage
NOTE: Content depends on device type
Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more
HP Spectre 13-w000 x360 Convertible PC
07-02-2019 04:37 PM
This is not my area of specialty - I did find the following for you that appears to be an updated version of what you need.
Date: June 04, 2019
VERSION: 17.4.78.500 REV: B PASS: 1
Information / Description sheets
Update / Software
Still need help? Want more information? Search for solutions...
Reference and Resources – Places to find (more) help and learn about your Device
Device Homepage
NOTE: Content depends on device type
Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more
HP Spectre 13-w000 x360 Convertible PC
07-05-2019 10:59 PM - edited 07-05-2019 11:00 PM
Than you, those drivers did indeed install. Not sure why they aren't posted on the download page for my laptop.
Unfortunately it only half solves the issue of using docking stations. It will work, but only if your laptop lid is open. You cannot boot the laptop with the lid closed for example. Too bad the BIOS doesn't allow this like it does on other laptops.