Why my laptop does not have Microsoft 365? While same model gets it from offline stores?

[SMAITY1998]

Is it more profitable for buying laptop from offline stores rather than online shopping or Hp online site?

[Dragon-Fur]

@SMAITY1998 

You must do what you like.

Perhaps check the "offline" stores reviews to see whether the subscription license for Microsoft was actually included.

What?

Microsoft owns and controls all Microsoft 365 products.

Many computers only include a Trial or Offer-to-Purchase the software.

The Office software might be "on the computer" -- it cannot be used unless you have a license from Microsoft to do so.

If your PC came with "ready to use and licensed" Microsoft Office 365, it should come with a product key to enter to unlock the software.  In some cases, you must first download and install the Microsoft Office / Microsoft 365 software and then enter the license / product key.

"What you see might be -- or might not be -- what you get..."

Look for sneaky claims.

If you cannot find proof the license is included with purchase, it might not be there when you get the computer.

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