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HP Recommended
HP ENVY x360 Laptop - 13-ay0009na
Microsoft Windows 11

Hello,

I cannot connect my laptop to wifi anymore, and it looks like this is due to the fact I do not have a WiFi driver anymore.

I have found a post of a person having the same issue on the same laptop and followed the recommendations from the response of that (which was to go on https://support.hp.com/us-en/drivers and download the driver).

Unfortunately, there are no WIFI drivers available. The only 'Network drivers' available are Intel WLAN Driver, Realtek RTL8xxx Series Bluetooth Driver and Intel Bluetooth Driver.

If I click on 'Let us detect the drivers you need for this HP PC', the result is 'Detection was successful but you don’t need any new software or drivers at this time.'.

Also, ahead of this step, if I click on 'Let's identify your laptop > Let HP detect your product', it finds 'HP ENVY x360 Laptop' instead of 'HP ENVY x360 Convertible'. If I type it 'HP ENVY x360 Convertible +the name', it also transform into 'Laptop'.
Regarding my Windows version, the WinVer says Windows 11 version 25H2, which is not available in the menu on the HP website. There as only Windows 11 or Windows 11 21H2 (64-bit)

1 REPLY 1
HP Recommended

Hi:

 

According to the specs I could find for your notebook, it comes with a Realtek RTL8822CE Wi-Fi adapter.

 

Below is the link to the latest driver HP has for that model Wi-Fi adapter:

 

Version 2024.10.231.0

 

sp172538.exe

 

 

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