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HP Recommended
HP ENVY x360 Laptop - 15m-ee0013dx
Microsoft Windows 11

I have a HP ENVY x360 Laptop - 15m-ee0013dx

The Wi-Fi driver keeps uninstalling/reinstalling itself randomly and I am unable to download a driver from the website here for some reason. When selecting my device, it only allows me to choose windows 10 and I have W11. Even when selecting W10 It says all my drivers are up to date and leaves no option to download one. Does anyone know how to fix this? Thanks.

1 REPLY 1
HP Recommended

The parts list for your notebook indicates that it comes with an Intel AX200 Wi-Fi adapter.

 

HP PartSurfer

 

If that is correct, you can download and install the latest W11 Wi-Fi and Bluetooth drivers for the AX200 directly from the Intel support site at the link below:

 

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

 

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.