Will not let me install driver for CPU

[Aleex998]

Im trying to install the latest driver for qualcomm but it will not let me install it.

The updater starts and extracts its files, then I click "install" it loads for a sec then the app just "shuts down" and does nothing

[Hawks_Eye]

Hi @Aleex998 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

I understand how frustrating it must be when the Qualcomm CPU driver refuses to install, especially since the updater starts but then abruptly shuts down. 

Let’s go through some HP-specific troubleshooting steps to resolve this issue.

 

1. Run the Installer as Administrator

• Right-click on the Qualcomm driver setup file.
• Select Run as administrator.
• Try installing again.

 

2. Use HP’s Official Driver Page

• Visit the HP OmniBook X 14-fe0000 Driver Page and download the latest Qualcomm CPU driver.
• Ensure you’re installing the correct version for Windows 11.

 

3. Disable Windows Driver Signature Enforcement

• Some drivers require signature enforcement to be disabled:
  1. Open Command Prompt (Admin).
  2. Type:bcdedit /set nointegritychecks on
  3. Restart your laptop and try installing the driver again.

 

4. Install in Compatibility Mode

• Right-click on the driver setup file → Properties.
• Go to the Compatibility tab.
• Check Run this program in compatibility mode for Windows 10.
• Click Apply and OK, then try installing again.

 

5. Check for Conflicting Drivers

• Open Device Manager → Processors.
• Right-click on Qualcomm CPU → Uninstall device.
• Restart your laptop and attempt to reinstall the driver.

 

6. Use HP Recovery Mode

• If the issue persists, try HP Recovery Mode:
  1. Restart your laptop and press F11 during boot.
  2. Select Troubleshoot → Advanced Options → Startup Repair.
  3. Let Windows attempt to fix any driver-related issues.

Let me know how it goes! I appreciate your patience while we work through this.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye