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‎01-19-2024 12:27 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-cm2000 (70W97AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi there. I bought the HP Omen 17 inch 17-cm2005nq and I tried first to install windows 11 and the performance of the mouse is slow and seems like mouse and windows lag behind when I try to move windows around or when I move my mouse.

This happens even when I use a separate mouse, not my touchpad.

I tried windows 10 instead, but I cannot find where to download windows 10 Drivers for my laptop.

Please, where can I download them?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2024 12:37 PM

HP Recommended

Hi:

 

Your notebook is only supported by HP for W11, so you will not find any W10 drivers for it.

 

OMEN 17.3 inch Gaming Laptop PC 17-cm2000 Software and Driver Downloads | HP® Support

 

The only suggestion I can offer would be to try the drivers from the older model 17-cm0000 model series.

 

HP 17.3 inch Laptop PC 17-c0000 Software and Driver Downloads | HP® Support

 

Do not use any of the BIOS or firmware files though.

View solution in original post

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1 REPLY 1

‎01-19-2024 12:37 PM

HP Recommended

Hi:

 

Your notebook is only supported by HP for W11, so you will not find any W10 drivers for it.

 

OMEN 17.3 inch Gaming Laptop PC 17-cm2000 Software and Driver Downloads | HP® Support

 

The only suggestion I can offer would be to try the drivers from the older model 17-cm0000 model series.

 

HP 17.3 inch Laptop PC 17-c0000 Software and Driver Downloads | HP® Support

 

Do not use any of the BIOS or firmware files though.

1 person found this reply helpful
Was this reply helpful? Yes No
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