• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-08-2019 07:34 PM

HP Recommended
Product: ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

On April 1 2019, my HP started failing to open files in File Explorer. It would hang and say 'not responding'. 1 week on and this now happens every time I try to open a file. I can see everything in file explorer bu I cannot open anything. HELP????

 

I have googled the issue and found hundreds of similar threads. I have followed a dozen recommendations to repair but none of them have worked. I have scanned, searched, rebooted multiple times and still no better off.

2 people had the same question
1 REPLY 1

‎04-09-2019 12:49 AM

HP Recommended

@Bluto56 

 

Please try the following totorials

 

     https://www.partitionwizard.com/resizepartition/file-explorer-not-responding-windows-10.html

     https://win10faq.com/fixing-windows-10-file-explorer-not-responding/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.