Windows 10 driversr for HP 15s-eq2123ns

[K3nshiro]

Hi All, 

I'm planning to get this laptop (https://support.hp.com/lamerica_nsc_carib-en/document/c08197561) which does not come with Windows, in fact it comes with FreeDos.

I'm going to install Win10 on it, but it seems that no drivers are available for this product for Win 10 64 bits. 

No Audio / Graphics / Keyboard, Mouse and Input Devices / Network  & Storage drivers. 

I will have to check some HW monitoring tool like Speccy or HWiNFO to get more details on the individual components and get the drivers directly from the Manufacturer.

- For example the AMD chipset driver with Radeon Graphics from here : https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-mobile-processors-radeon-graphic...

- The "Realtek Wi-Fi 6 (1x2) and Bluetooth® 5.2 combo" driver can possibly be download from Realtek directly.

My question is, wouldn't it be possible to use the drivers from a similar HP product that also runs Ryzen 5700U ? In theory it should, but each time that I add the Product Number for a Ryzen 7 5700U laptop in the Software and Driver page, I end up with this laptop :  https://support.hp.com/th-en/drivers/selfservice/hp-15.6-inch-laptop-pc-15-e2000/2100372089/model/21...

Any help will be highly appreciated. 

Best regards, 

Ken

[Paul_Tikkanen]

Hi, Ken:

Yes, you should be able to use the drivers and software from the 15-e2xxx model series.

You can download the latest Realtek Wi-Fi and Bluetooth drivers from the links below.

Wifi:

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142005.exe 

Bluetooth:

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142852.exe 

Then if you have connection problems with the Realtek Wi-Fi adapter like almost everyone else does, manually update the Wi-Fi driver to the latest version found on the Microsoft update catalog's website.

For your convenience, I have zipped up and attached that driver below.

There is no executable file, so you have to manually update the driver from the RTL8852AE Wi-Fi adapter in the device manager.

To do that, go to the device manager.

Click to expand the Network Adapters device manager category.

Click on the RTL8852AE Wi-Fi adapter.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

Make sure that the Include subfolders box is checked and the driver should install.

Then restart the PC, and hope that the updated driver works better.

[K3nshiro]

Hi Paul, 

Thanks a lot for your help.  Would you be able to help me to get to the right link for the HP 15-E2XXX series drivers ? 

I'm not finding it, could it be that it's an Intel laptop ? 

Kind regards, 

Ken 

[Paul_Tikkanen]

You're very welcome, Ken.

When I enter your notebook's product number (593F8EA) in the HP support site search window, this is the driver page that it brings me to:

HP 15.6 inch Laptop PC 15-e2000 (2J4W0AV) | HP® Customer Support

Cheers,

Paul

[K3nshiro]

Hi Paul, 

Yes, but then when searching for dirvers it tells :

We were unable to retrieve the list of drivers for your product 😁

I think that I'm going to have a fun ride finding drivers lol. 

Best regards, Ken

[Paul_Tikkanen · Accepted solution]

Hi, Ken:

The page works fine for me and presents a list of W10 drivers.

Are you using Microsoft Edge to access the support pages?

That is the browser the support pages were designed to work best on.

So, let me assume you need the basics...graphics, audio, touchpad, SD card reader...

These are from the support page you seem to be having a tough time with:

Graphics:

AMD High-Definition Graphics Driver - Lucienne

https://ftp.hp.com/pub/softpaq/sp139001-139500/sp139330.exe

Audio:

Realtek High-Definition (HD) Audio Driver - Lucienne/Barcelo

https://ftp.hp.com/pub/softpaq/sp139001-139500/sp139333.exe 

Touchpad:

ELAN Precision Touchpad Filter Driver

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112147.exe

Fingerprint Sensor:

ELAN Fingerprint Sensor Driver

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112141.exe 

HP Wireless Button Driver

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136951.exe

SD card reader:

Alcor Micro Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112140.exe 

If you want the latest BIOS update, this is it.

I don't recommend jumping into that right off, but that is up to you.

HP Notebook System BIOS Update (AMD Processors)

F.27   Release date:  Oct 24, 2022

https://ftp.hp.com/pub/softpaq/sp143001-143500/sp143166.exe 

[K3nshiro]

Thank you Paul, 

Strange indeed, will switch to Edge then, I was using Chrome. 

And you do confirm that I can use these drivers with the 15s-eq2123ns, yes ? 

Cheers,

Ken

[Paul_Tikkanen]

You're very welcome, Ken.

According to HP they are, and it makes sense since your notebook's processor is an AMD Ryzen™ 7 5700U processor is a member of the AMD Lucienne product family.

Cheers,

Paul