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Locked

‎10-26-2020 12:38 AM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

Hello Team,

 

I brought a laptop from HP and WIndows 10 setup was inbuild in laptop hard-drive under locked partition.

 

I was trying to keep multi boot Ubuntu version on it and somehow I deleted my Windows 10 setup boot partition and now I don't have Windows 10 setup for my laptop

 

Is there any way to get it recovered or copy of my windows setup since I brought HP laptop with licensed windows version 

 

 

1 REPLY 1

‎10-26-2020 07:19 AM

HP Recommended

Hi:

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will factory reset your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

You will lose all data on the hard drive using this tool.

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