• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion x360 Convertible Laptop PC 14-dh0101tu
Microsoft Windows 10 (64-bit)

I have a x360 convertible 14-dh0101tu, and I installed Windows 10  64bit build 21H2. I searched for specific hardware IDs, but I couldn't find it. Does anyone have links to proper drivers for these "base system devices"

 

PCI\VEN_8086&DEV_1911&SUBSYS_85C4103C&REV_00
PCI\VEN_8086&DEV_1911&SUBSYS_85C4103C
PCI\VEN_8086&DEV_1911&CC_088000
PCI\VEN_8086&DEV_1911&CC_0880

 

Thanks!😊

2 REPLIES 2
HP Recommended

Hi:

 

You need this driver for that device:

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

Restart the PC after installing the driver.

HP Recommended

In Device Manager, right-click the device and click Update Driver Software.
Click Search automatically for updated driver software. Then Windows will search and find the driver for you.
Reboot your computer and check to see if the Base System Device driver issue is fixed

 

Regards,
J Wick

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.