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HP 14 inch Laptop PC 14-f1000 (2L1B0AV)

I am trying to install Windows 11 onto an HP laptop, model 14-FQ1021NR, and I'm getting this screen:

 

vlvgpyfbrheojjl_0-1788273679208.png

 

I have read through quite a few threads on this, and I know this is the problem:

 

The Windows installer doesn’t include the necessary storage controller drivers (like Intel Rapid Storage Technology or AMD RAID drivers), so it can’t detect your SSD or hard drive.

 

My issue is that the HP driver page doesn't provide any storage drivers for this laptop.  I have downloaded the drivers that were provided in several other threads on this issue, and none of those worked for this specific laptop either.

 

Can anyone please provide the copy of the driver that this computer needs?  Thank you.

1 REPLY 1
HP Recommended

Unfortunately, no one that I know of has an answer to that problem.

 

AMD PC's don't need a storage controller driver for Windows to find the drive.

 

The only suggestion I can offer would be to use the HP cloud recovery tool on another PC to create a bootable USB recovery drive that will reinstall the original HP factory software image on the drive.

 

Here is an info link for how to use the software:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows | HP® Support

 

You will have to enter your PC's product number in the tool's search window in order to proceed.

 

Your PC's product number is 3D3F1UA#ABA

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