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HP Recommended
HP ENVY - 13-aq1005na

Hi, I have two missing drivers that I can't figure out what they are, the details below:

 

Base System Device and

PCI Simple Communications Controller

 

Device PCI\VEN_8086&DEV_1911&SUBSYS_86AE103C&REV_00\3&11583659&0&40 requires further installation.

Screenshot 2023-01-19 215312.png

 

Please can you help or point me in the right direction.

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @danielb75 

Sorry to hear that you are having problems ... I would like to help you.

(1) The page Software and drivers for HP ENVY - 13-aq1005na only supports Windows 10.

(2Enablerun and install <Windows Optional Updates>

How to Install Windows 11 Optional Updates & Fix Its Issue

(3Download, install and update your system

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(4Restart Windows

(5Please report back

View solution in original post

4 REPLIES 4
HP Recommended

Hello @danielb75 

Sorry to hear that you are having problems ... I would like to help you.

(1) The page Software and drivers for HP ENVY - 13-aq1005na only supports Windows 10.

(2Enablerun and install <Windows Optional Updates>

How to Install Windows 11 Optional Updates & Fix Its Issue

(3Download, install and update your system

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(4Restart Windows

(5Please report back

HP Recommended

Many thanks, that helped. 🤗

HP Recommended

Hello @danielb75 

The pleasure is mine !

Kind regards

HP Recommended

Hello @danielb75 

 

Create Windows system <restore point> to save the current stable state !

How to Create a System Restore Point on Windows 10 or Windows 11

 

Good luck

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