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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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- Windows 11 - Other devices drivers missing

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01-19-2023 02:59 PM
Hi, I have two missing drivers that I can't figure out what they are, the details below:
Base System Device and
PCI Simple Communications Controller
Device PCI\VEN_8086&DEV_1911&SUBSYS_86AE103C&REV_00\3&11583659&0&40 requires further installation.
Please can you help or point me in the right direction.
Thank you.
Solved! Go to Solution.
Accepted Solutions
01-19-2023 04:10 PM - edited 01-19-2023 04:13 PM
Hello @danielb75
Sorry to hear that you are having problems ... I would like to help you.
(1) The page Software and drivers for HP ENVY - 13-aq1005na only supports Windows 10.
(2) Enable, run and install <Windows Optional Updates>
How to Install Windows 11 Optional Updates & Fix Its Issue
(3) Download, install and update your system
Intel Driver & Support Assistant (Intel DSA)
"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."
(4) Restart Windows
(5) Please report back
01-19-2023 04:10 PM - edited 01-19-2023 04:13 PM
Hello @danielb75
Sorry to hear that you are having problems ... I would like to help you.
(1) The page Software and drivers for HP ENVY - 13-aq1005na only supports Windows 10.
(2) Enable, run and install <Windows Optional Updates>
How to Install Windows 11 Optional Updates & Fix Its Issue
(3) Download, install and update your system
Intel Driver & Support Assistant (Intel DSA)
"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."
(4) Restart Windows
(5) Please report back
01-19-2023 04:26 PM
Hello @danielb75
Create Windows system <restore point> to save the current stable state ! How to Create a System Restore Point on Windows 10 or Windows 11 |
Good luck
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