Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-13-2023 09:28 AM

HP Recommended
Product: HP ProBook x360 440 G1 Notebook PC
Operating System: Microsoft Windows 11

Hi,

I used my HP Laptop yesterday morning without any Problems. After I came back from lunch, I realised the Laptop suddenly wanted the PIN instead of the Password. Problem is I don't know the PIN, I checked my other Laptop and realised I never made one. Now I can't log in because I don't the PIN and below the PIN it always had a "other sign-in options" but now that isn't there either. I looked it up on the Internet and tried to make another user. I managed to do that but when I press log in it says "Welcome" and the "you are being logged out".

 

Please Help, all my work is on it.

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.