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Locked

‎07-01-2024 09:16 PM

HP Recommended
Product: HP Notebook - 15-bs168cl
Operating System: Microsoft Windows 11

My laptop originally came with Windows 10 and I was offered a Windows 11 upgrade for free I followed all the steps to back everything up all that stuff now unfortunately I cannot download HP support assistant it says that it is not supported by my operating system to download Legacy file attempted to download Legacy file and was once again denied. I have tried HP Cloud everything everything I try to do keeps getting denied I wanted to revert back to Windows 10 but I can't even clear any of my stuff off to make sure I don't lose everything in order to revert back to Windows 10 it's just getting ridiculous I think I'm going to go back to Dell

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