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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Windows 7 CD/DVD Driver for Installation

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09-07-2018 04:10 PM
When I try to install Windows 7 from a USB drive, I get the message that I must install a CD/DVD driver in order to proceed. Where can I find that driver? None of the drivers available from the HP website for this machine appear to be suitable.
Also, once I have the driver, is there any way to install it from a different USB drive? I cannot get this machine to recognize any USB drives at this point in the installation process.
Thanks.
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Accepted Solutions
09-07-2018 04:15 PM - edited 09-07-2018 04:48 PM
You may have 1 USB 2.0 port on right side which will work. If not you may be able to change USB 3.0 setting in BIOS from Enabled to Auto or Disabled and get them to work.
Fwiw-the driver it is asking for is actually because Win 7 does not have USB 3.0 drivers.
The video here shows how to get the intel USB 3.0 drivers.
I believe Intel does not offer the tool any longer but Gigabyte site has the files:
https://www.gigabyte.com/Support/Utility?kw=windows+usb+installation+tool&p=1
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09-07-2018 04:15 PM - edited 09-07-2018 04:48 PM
You may have 1 USB 2.0 port on right side which will work. If not you may be able to change USB 3.0 setting in BIOS from Enabled to Auto or Disabled and get them to work.
Fwiw-the driver it is asking for is actually because Win 7 does not have USB 3.0 drivers.
The video here shows how to get the intel USB 3.0 drivers.
I believe Intel does not offer the tool any longer but Gigabyte site has the files:
https://www.gigabyte.com/Support/Utility?kw=windows+usb+installation+tool&p=1
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
09-08-2018 03:26 AM
Hi,
Take a look at this document from Intel which shows how to insert the drivers in bootable USB drive through GUI interface or command line:
Hope it helps,
David
09-09-2018 12:54 AM - edited 09-09-2018 12:55 AM
Great news! Happy to hear changing the settings solved it. Thank you for taking time to update your post.
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