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‎12-30-2017 05:23 AM - edited ‎12-30-2017 05:25 AM

HP Recommended
Product: HP 250 G4
Operating System: Microsoft Windows 7 (64-bit)
ID Hardware: PCI\VEN_8086&DEV_22B5&SUBSYS_80C5103C&REV_21
PCI\VEN_8086&DEV_22B5&SUBSYS_80C5103C
PCI\VEN_8086&DEV_22B5&CC_0C0330
PCI\VEN_8086&DEV_22B5&CC_0C03
ID Compatibile: PCI\VEN_8086&DEV_22B5&REV_21
PCI\VEN_8086&DEV_22B5
PCI\VEN_8086&CC_0C0330
PCI\VEN_8086&CC_0C03
PCI\VEN_8086
PCI\CC_0C0330
PCI\CC_0C03
 
 

Hello I just installed official WIndows 64-bit ultimate on my HP Laptop. I have already download all the drivers on my USB, but it is not recognized from the laptop. What to do?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2017 07:34 AM - edited ‎12-30-2017 07:35 AM

HP Recommended

Hi:

 

You need this USB3 driver...If your notebook has a DVD drive, put the USB driver on there.

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

 

If it doesn't have a DVD drive, you will have to install W10 and then download the drivers to a folder on W10, then install W7 over the W10 installation, creating a Windows.old folder and get the drivers from where you saved them in the Windows.old folder.

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3 REPLIES 3

‎12-30-2017 07:34 AM - edited ‎12-30-2017 07:35 AM

HP Recommended

Hi:

 

You need this USB3 driver...If your notebook has a DVD drive, put the USB driver on there.

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

 

If it doesn't have a DVD drive, you will have to install W10 and then download the drivers to a folder on W10, then install W7 over the W10 installation, creating a Windows.old folder and get the drivers from where you saved them in the Windows.old folder.

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‎12-30-2017 09:05 AM

HP Recommended

ok, I installed the indicated driver, everything works fine now, thanks!

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‎12-30-2017 10:47 AM

HP Recommended

You're very welcome.

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