10-31-2019 11:23 AM
My Windows 8 PC got automatically upgraded to Windows 8.1, but the problem now is that PC Settings no longer comes up when i click on it. I have tried a couple of solutions from online sources like pasting some lines of codes into Command Prompt (Admin) but they don't work.
How can I get PC Settings to work properly in Windows 8.1 ?
11-03-2019 10:36 AM
Thank you for posting on HP Support Community.
- Are you signed in as an administrator?
- Have you tried using Windows key + I to open Windows settings?
Windows 8 includes a feature called Refresh your PC that allows you to refresh your computer without affecting your files. This can be useful to recover from a problem. The Refresh option is primarily a repair method - a way to return your computer to a known good state.
Use the following steps to refresh your computer from the Start screen:
From the Start screen, type refresh to open the Search charm, and then select Refresh your PC without affecting your files from the search results.
Figure: Search for a refresh
The Update and Recovery window opens.
Under Refresh your PC without affecting your files, click Get started.
Figure: Update and Recovery
On the Refresh your PC screen, click Next.
Figure: Refresh your PC
NOTE: If prompted to insert media, insert your Windows 8 installation disc or recovery media.
Take note of the apps you will need to reinstall after refreshing the computer, and then click Next.
Figure: Apps you will need to reinstall
When ready, click Refresh.
Figure: Ready to refresh your PC
Wait while Windows refreshes your computer. This might take a while, and your computer will restart.
Figure: Refreshing your computer
When the refresh is complete and the lock screen appears, log in to Windows.
NOTE: At the end of the refresh process, an HTML file called Removed Apps.html is placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.
Hope this helps! Keep me posted for further assistance.
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