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Windows 8.1 PC Settings no longer working.

Pavilion 15
Microsoft Windows 8.1 (64-bit)

My Windows 8 PC got automatically upgraded to Windows 8.1, but the problem now is that PC Settings no longer comes up when i click on it. I have tried a couple of solutions from online sources like pasting some lines of codes into Command Prompt (Admin) but they don't work.

How can I get PC Settings to work properly in Windows 8.1 ?  

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Windows 8.1 PC Settings no longer working.

Thank you for posting on HP Support Community.

  • Are you signed in as an administrator? 
  • Have you tried using Windows key + I to open Windows settings?

Windows 8 includes a feature called Refresh your PC that allows you to refresh your computer without affecting your files. This can be useful to recover from a problem. The Refresh option is primarily a repair method - a way to return your computer to a known good state.


Use the following steps to refresh your computer from the Start screen:

  1. From the Start screen, type refresh to open the Search charm, and then select Refresh your PC without affecting your files from the search results.

    Figure: Search for a refresh

    Image of refresh search results

    The Update and Recovery window opens.

  2. Under Refresh your PC without affecting your files, click Get started.

    Figure: Update and Recovery

    Image of Refresh your PC without affecting your files selected
  3. On the Refresh your PC screen, click Next.

    Figure: Refresh your PC

    Image of Refresh your PC
    NOTE: If prompted to insert media, insert your Windows 8 installation disc or recovery media.
  4. Take note of the apps you will need to reinstall after refreshing the computer, and then click Next.

    Figure: Apps you will need to reinstall

    Image of Apps you will need to reinstall
  5. When ready, click Refresh.

    Figure: Ready to refresh your PC

    Image of Ready to refresh your PC
  6. Wait while Windows refreshes your computer. This might take a while, and your computer will restart.

    Figure: Refreshing your computer

    Image of Refreshing your PC progress
  7. When the refresh is complete and the lock screen appears, log in to Windows.

    NOTE: At the end of the refresh process, an HTML file called Removed Apps.html is placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.

Hope this helps! Keep me posted for further assistance.
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