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CJK71
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Windows Hello Face Not Working

‎06-12-2020 08:04 AM - edited ‎06-12-2020 08:21 AM

HP Recommended
Product: HP Spectre x360 - 13-ac041nd

I have the "HP Spectre x360 - 13-ac041nd". It worked nicely but stopped "all of a sudden". Did all actions with cleaning and rebooting including new windows 10 and still windows did not recognize the cam. Should there be installed two CAM device drivers? As before? Did I miss a driver?

 

I did this: https://support.hp.com/us-en/document/c05873680

and after that the windows 10 reset step.

 

Thnx in advance

 

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