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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
1 REPLY 1
09-18-2021 08:33 AM
Welcome to the HP Community.
Sorry - No, your system does not support Facial Recognition.
The feature requires a high-grade IR camera.
References / Resources
Things that are “Face”
Start Here >> Known Solutions:
Method - Check your computer to find the type of camera
Control Panel > icon view > Device Manager
Open Category Cameras
Method – Check Settings for “Windows Hello Face”
Settings > Accounts > Sign-in Options
If Windows Hello is not available, you will see a message:
Windows Hello Face
This options is currently unavailable - click to learn more
Category Product Information
Camera / Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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