Windows Hello is currently disabled by your administrator

[Paintball]

The hardware IDs for my HP TrueVision FHD RGB-IR camera are:

USB\VID_064E&PID_3401&REV_0011&MI_00

USB\VID_064E&PID_3401&MI_00

[Photoray002]

Paintball

Thank you, I appreciate the info.

[Paintball]

I spoke too soon!

Windows Hello will work if you reboot - but if you logout or lock the computer it will report that it is disabled by the administrator.

So there is definitely something weird going on.

It would be good to get a resolution to the issue.

[Photoray002]

OK, but it does still work again if you reboot.

Odd but it could be a different issue, although thats just my guess.

Thanks for the update.

[hsmith199 · Accepted solution]

Apologise for not coming back sooner but I have discovered that Microsoft has changed the way they handle Windows Hello for Business on domain joined laptops and computers. As such, if you do not have Azure Active Directory or a Windows Server 2016 then it is unable to use Windows Hello for Business as a two factor authentication. 

You can however revert it back to pure Windows Hello (once you domain join, you are automatically in Windows Hello for Business). In group policy go to Computer Configureation > Administrative Templates > Windows Components > Windows Hello for Business > Use certificate for on-premises authentication and enable this policy. This will allow the certificate to be hosted locally instead of needing authentication via Server or Azure AD.